Privacy Policy

DG Accounting & Taxation (“we”, “us”, “our”) operates this website to provide information about our accounting services and to make it easy to contact us. We handle personal information in line with the Australian Privacy Principles (APPs) where they apply to us.

How to contact us

• Contact page: /contact/
• Phone: 0411 770 133

What we collect via the website

• Contact form details: your name, email address, phone number and the message you send us (and any files you attach).
• Phone enquiries: details you provide during the call.
• Google reviews: if you choose to leave a review via our “Find us on Google” link, your review is collected and displayed by Google under their terms and privacy policy.

We do not create customer accounts on this website and we do not allow public comments on posts.

How we use your information

• Respond to your enquiry, schedule a consultation, or provide a quote.
• Maintain internal records and improve our services and website.
• Comply with Australian laws and professional obligations.

We do not sell your personal information or use it for unrelated marketing.

Cookies & analytics

We use only basic cookies needed for site operation and security. If analytics is enabled, it is used to understand overall site usage (not for advertising). You can control cookies in your browser settings.

If spam protection such as Google reCAPTCHA is enabled on the contact form, Google’s policies apply: https://policies.google.com/privacy and https://policies.google.com/terms.

Who we share information with

We may share limited information with trusted service providers who help operate the website and handle enquiries (for example: website hosting, email delivery, WordPress plugins/forms, IT support). These providers may only use your information to provide services to us. We may also disclose information if required by law.

Where we store it

Our website is hosted in Australia. Some tools we use may operate from other countries; if so, we take reasonable steps to protect your information (for example, contractual and security measures).

How long we keep it

• Contact enquiries: retained for up to 24 months then securely deleted, unless we need to keep them longer to resolve an issue.
• If you become a client: your information will be handled under our client engagement terms and retained as required by law (generally 7 years for tax records).

Your rights

You can request access to, or correction of, the personal information we hold about you. Contact us via contact or phone 0411 770 133.

If you have a privacy concern, please contact us first. If we cannot resolve it, you can contact the Office of the Australian Information Commissioner (OAIC): https://www.oaic.gov.au or 1300 363 992.

Links to other sites

Our site includes links to third-party sites such as Google Maps/Reviews and social networks. We are not responsible for their content or privacy practices.

Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page.

Last updated: 18 October 2025.